Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: December 2024

Lechi Composite Materials Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website or email
  • Request product information or technical support
  • Subscribe to our newsletters or updates
  • Participate in surveys or feedback forms
  • Register for events or webinars

This information may include your name, email address, phone number, company name, job title, mailing address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

Business Information

For business customers, we may also collect company information such as business name, industry type, company size, purchasing requirements, and technical specifications to better serve your composite material needs.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and maintaining our services
Responding to your inquiries and requests
Sending you technical information and updates
Improving our website and services
Analyzing usage patterns and trends
Complying with legal obligations
Protecting against fraud and security threats
Marketing and promotional communications

Legal Basis for Processing

We process your personal information based on legitimate business interests, your consent, contractual necessity, or legal compliance requirements.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our customers.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Authorized Partners

We may share information with authorized distributors or partners to fulfill your product requests or provide local support services.

4. Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Secure server infrastructure
  • • Regular security updates and patches
  • • Firewall and intrusion detection systems

Administrative Safeguards

  • • Access controls and user authentication
  • • Employee training on data protection
  • • Regular security audits and assessments
  • • Incident response procedures

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies

Required for basic website functionality, security, and user authentication.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

Functional Cookies

Remember your preferences and settings to provide personalized features.

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access Rights

Request access to your personal information and receive a copy of the data we hold about you.

Correction Rights

Request correction of inaccurate or incomplete personal information.

Deletion Rights

Request deletion of your personal information under certain circumstances.

Portability Rights

Request transfer of your personal information to another service provider.

How to Exercise Your Rights

To exercise any of these rights, please contact us at info@lechicomposites.com or +86 13775225407. We will respond to your request within 30 days.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Company Information

Lechi Composite Materials Co., Ltd.

Changzhou, Jiangsu Province, China

Contact Details

Email: info@lechicomposites.com

General: info@lechicomposites.com

Phone: +86 13775225407

Data Protection Officer

For privacy-related inquiries, you can also contact our Data Protection Officer at info@lechicomposites.com